Delete my account and data
Channelling You is operated by Ben Albiston, founder of Bubble Arrow Games. You can request deletion of your email-linked crystal account, private readings, narration, artwork and optional submitted content.
Email hello@channellingyou.com from your registered email address with the subject “Channelling You account deletion”. You do not need to sign in or have crystals left. We will verify ownership before deleting private information and respond within one month, subject to any lawful extension.
If your app cannot open email, use the contact form with your registered email and write “Account deletion” in your message. Ownership is verified before any deletion.
Deletion removes service access, including unused crystals and saved private readings. Financial transaction records that must be kept for legal or accounting reasons remain restricted for the legally required period. Google Play retains purchase records under its own policies; deleting this account does not itself request a purchase refund.
Diary notes and voice recordings are stored only on your device. Delete them in My Diary or clear the app's storage to remove them. An account deletion request cannot remotely erase those local files.
You can also delete individual readings in My Vault without deleting your account.